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Hi Jurgen, thanks as always for sharing your insights. I've recently watched a documentary called Coded Bias (2020) - recommended, where they focus on the use of AI for face recognition and concerns about ethics and privacy. I wonder how these two issues can be mitigated in conversational AI...

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That's a big question, honestly, and I have to admit I'm not an expert on the topic. But it all starts with having diverse teams and taking ethical concerns/biases seriously :)

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